FAQS

FAQS

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General Questions

Why Essential Tuition?

Essential Tuition offers the complete package, right from the start:

• Personalised tuition plan built for your progression
• Progress tracking helps pinpoint areas to focus on
• Tuition plans break down a syllabus into manageable steps
• Excellent experience and dedicated tutors
• Safe, friendly atmosphere

I need tutoring for a subject other than maths or science

We currently only offer maths and science tuition at the levels listed on our site. If you have a maths or science related qualification that is not listed, please get in contact, we may still be able to help.

How much does it cost?

Our tuition averages about £30 for a 90 minute session. It is charged as a monthly membership fee. The only other cost we have is an intiial registration fee of £50, this covers the setup and design of your personlised tuition plan, and all reports and future changes to the plan. You will never pay the registration fee again whilst you are a member with us.

When do I need to pay?

Membership is charged monthly in advance, due by the end of the month for the next months membership. Details are given on the invoice.

How do I Pay?

All details are on the invoice, we prefer a bank transfer standing order.

Can I get a refund for cancelled or missed lessons?

We do not offer refunds or catch up sessions if you miss a session. Membership entitles you to attendance at the tuition club, and we will be ready and waiting for you each time.

Who can Essential Tuition benefit?

students who are studying a qualification within our repetoir will benefit from our personlised tuition. Our past students are successful, achieving a faster progresion to a higher standard than they would have otherwise achieved.

When is Essential Tuition open?

Please visit the tuition club page for opening ours.

Do you have an email for customer service?

Yes….. This email address is being protected from spambots. You need JavaScript enabled to view it. send us an email and we will respond as quickly as we can.

Is it a safe environment?

Yes. Our tutors are screened, and DBS checked to enhanced level with child barring, before being allowed to safeguard children. They are all trained in fire and emergency procedures. Our security procedures and policies will keep all safeguarded children our of harms way.

How affordable is Essential Tuition?

We are competitively priced, and offer FREE consultation to help you decide what course of action to take. It's not a sales pitch, and we aren't looking for instant sign up. We love helping, and will be hoenst about the best course of action.

Questions about Membership

How quickly can i start

We need to design you a tuition plan and get it printed and ready before you start. Firstly, in order to do this, we require registration fee payment. IT will then take generally a few days to organise. We expect that within a week we can have you up and running.

Can i have a break from my membership

We offer a holiday option. Your place is guaranteed on return, but it does require a small retainer fee. Alternatively, you can cancel your membership, but there is no guarantee of a place being available on your return